Return Policy

Our goal is to make purchasing and returning products a very simple process. We realize that not everything you purchase from us is exactly what you wanted.

The product description page typically will state if the product is returnable or not. However, the most commonly non-returnable items are:

• Firearms
• Ammunition
• Food
• Surplus

Simple Product Return Process:

Product was purchased within 90 days.

Determine if the product is a returnable product. Some products the manufacturers prefer to handle the returns and repairs, please check the product description page for any specific return procedures.

Ensure the product is still in the original packaging and is not damaged. Damaged packaging is subject to a 25% restocking fee, products showing excess usage may be returned to the customer.

Please email us or use our Live Chat (Monday-Friday 8 am to 5 pm, Central time) to obtain a Return Authorization Number and receive a prepaid UPS label.

Securely package the product in a box and affix the prepaid UPS label that we supply.

Drop off the package at a UPS Store. Please call UPS at 800-PICK-UPS or view UPS.com for convenient locations.

Please allow 10 days for your package to be received and processed.

RETURN MERCHANDISE AUTHORIZATION

If you’re not satisfied with your order, you may return most items within 90 days of purchase to receive a refund, credit or replacement. Firearms, ammunition, and food are not returnable or refundable. All sales are final.

Once you have submitted the form below, we will email you a Return Authorization Number (RMA #) to include on the return label. If you prefer, you may still ship your item(s) back to us via UPS or US Postal Service (use registered receipt), but you will be required to pay for the shipping at the time you ship.

Email Customer Service if you have questions.

RETURNING THE ITEMS BELOW

*All Fields Are Required Unless Noted